Privacy Policy
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At B&B Hotel Esikhaleni, we value your privacy. This policy outlines how we collect, use, and protect your personal information.
What we collect:
Contact details (name, email, phone number)
Booking information (dates, room type, number of guests)
Payment details (credit card information)
How we use it:
To process bookings and payments
To communicate with you about your stay
To improve our services and offerings
How we protect it:
We comply with the Protection of Personal Information Act (POPIA) and the General Data Protection Regulation (GDPR).
We use secure servers and encryption to safeguard your data
We only share your information with authorized third-party service providers
Collection of Information through Internet Usage:
When you access our websites, we may collect information about your visit, including:
IP address
Browser type and version
Operating system
Pages visited
Date and time of visit
We use cookies, web beacons, and other tracking technologies to collect this information. By accessing our websites, you consent to our use of these technologies.
Deemed Acceptance:
By accessing our websites, using our services, or providing us with your personal information, you are deemed to have read, understood, and agreed to be bound by the terms of this policy.
Disclosure of Personal Information:
We may disclose your personal information in the following circumstances:
Law Enforcement: We may share your information with law enforcement agencies, courts, or other government authorities if required by law, or to protect our rights, property, or safety.
Payment Processing: We may share your payment information with our payment processors, such as banks or credit card companies, to facilitate transactions.
Third-Party Service Providers: We may share your information with authorized third-party service providers, such as tour operators, car rental companies, or travel insurance providers, to facilitate your stay or travel arrangements.
Emergency Situations: We may share your information with emergency services, such as hospitals or ambulances, in the event of an emergency.
Mergers and Acquisitions: We may share your information with third parties in the event of a merger, acquisition, or sale of our assets.
Your Rights:
You have the right to access, correct, and delete your personal information
You can opt-out of marketing communications at any time
You can request a copy of your personal information in a machine-readable format
Changes to this Policy:
We may update this policy from time to time. If we make significant changes, we communicate accordingly through a notice on our website.
Contact Us:
If you have any questions or concerns about our privacy policy, please contact us at manager@bandbhotel.co.za.